Privacy Policy

We are committed to protecting your privacy on-line. We know that providing personal information is an act of trust and we take that trust seriously. We appreciate that you do not want the personal information you provide to us distributed indiscriminately or used in ways you would not expect. Paragaea will not disclose your personal information to any third parties for marketing purposes.

Paying by credit card

The www.paragaea.gr website is a secure website. We accept Visa, MasterCard, Maestro via Piraeus Bank re-direct payment system. You can also pay using PayPal. Payments via PayPal have extra payment fees.

Import and Sales Tax

We are unable to estimate the taxes, duties, or customs fees that may be particular to the international destinations to which we are able to ship. Because of this, Paragaea does not include these charges in our shipping costs, and customers may receive subsequent invoices from shipping companies or your countries customs. Please note that we are not responsible for any additional taxes, duties, or other customs fees, which may apply.

Missing Deliveries

If a package has never been received we must be notified within 20 working days of the oil being sent out in order for your order to be refunded or a replacement package sent. We are not longer able to track the package after 20 working days and therefore cannot confirm that the package is missing.

Our Returns Policy

If you are unhappy with your purchase, you may return it, in the same address in which you received it, for a refund or replacement within 10 days of the delivery date. Delivery and handling charges are non-refundable. We’ll refund the cost of the item within 30 days of receiving the returned, undamaged goods.

You can cancel your order at any time before delivery by emailing or calling us within the dispatch times stated above.

We would like to know that PARAGAEA is a small family business that respects itself and its customers. For anything wrong result we are here for you. Please contact us using the details below.

E-mail: info@paragaea.gr
Tel. Greece: +30 26840 32889
Mobile Tel: +30 6937241479
Address: K. Tzavella 19
48060 Parga, Greece.